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The product consists of standard software applications for front-, mid-, and back offices for pension and life insurance policy administration. The back office applications are the most distinctive. Actuera offers clients a solution for applications and workflow management and is their partner in the transition programs.

The Maia Product Suite currently contains about 10 sub-products:

Kernels and modules

In the centre of the Maia product suite one can find the Transaction Processing kernels for collections-, policy- and disbursement-administration. Together with the Maia-Workflow and Services each client can compose its Straight Through Processing (STP) chain. The common modules, such as Maia CRS, are in general to be used by each kernel. The Domain modules are 'local' for a specific kernel.

• Maia DB/DC (pension administration for hybrid defined benefit, defined contribution products);
• Maia Collections (contribution collection and billing);
• Maia Life (Universal-Life and Unit Linked, with special group-life insurance asset management functionalities). In 2011 Maia UL2 will be renamed Maia Life because we will implement new hybrid product-types, for the new PPI companies.  Maia UL2, together with Maia Workflow, also covers individual life insurance;
• Maia Disbursements (pension payments with aggregation of N-payments for 1 person having several policies etc.);
• Maia Workflow (process design, orchestration, chain-integration);
• Maia Pension Planner (web-based with services to back-office calculations and data - 'Single Point Of Definition');
• Maia Service Catalogue etc..

Operational Excellence

The Maia Product Suite incorporates the most successful applications in the Dutch pension sector, supporting modern conventional and hybrid pension and life insurance products. The Maia Product Suite is based on concepts that continuously set the standard for software innovation. Implementing  the Maia Product Suite ensures streamlined processes and an excellent standard of up-to-date information - in other words, the best conditions for achieving your objectives.

Maia Product Suite is applied in the systems of:

• Company pension funds and funds for particular trades and professions;
• Pension administrators;
• Life insurance companies;
• Combinations of the above organizations.

Maia Product Suite is suitable for both API and OFP (Belgium) business models.

Maia Product Suite supports a process made up of the following steps:

• Collection (determination);
• Membership administration (entitlement, duration, level, provision, funding);
• Pension planning, uniform pension statements, financial assessment framework (FTK), reporting schedules, analyses etc.;
• Benefit administration (determination and payment).

The product types supported by Maia Product Suite are:

• Defined benefit and defined contribution (also CDC);
• Universal Life and Unit Linked;
• Savings;
• Hybrid and top-up combinations of these options.

Tailor-made business model

We offer our clients the Maia Product Suite in an ASP/SaaS concept (e.g. Heineken, Dutch Antilles Civil Service etc.).

Some of our ASP clients offer the Maia product to their clients where these clients themselves are:

• Pension funds that may administrate their pension policy transactions;
• Administration offices themselves offering their clients a virtual office etc..